| Online Store Policy & Shipping Info. |
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| Company |
Shipping Method |
Service |
Delivery Time |
Cost |
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Ground |
FEDEXGROUND |
4 - 7 days |
$5.99 Flat Rate |
| Fed Ex |
ThreeDay |
FEDEXEXPRESSSAVER |
3 days |
Fed Ex current rate |
| Fed Ex |
TwoDay |
FEDEX2DAY |
2 days |
Fed Ex current rate |
| Fed Ex |
NextDayStandard |
STANDARDOVERNIGHT |
1 days |
Fed Ex current rate |
| Fed Ex |
NextDayPriority |
Fed Ex PRIORITYOVERNIGHT |
1 days |
Fed Ex current rate |
| Fed Ex |
InternationalEconomy |
INTERNATIONALECONOMY |
4 - 7 days |
Fed Ex current rate |
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| SHIPPING INFORMATION |
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| * Order ship Monday - Friday (excluding Holidays) |
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| * Please allow 1-3 business days for orders to be processed & shipped |
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| * All orders are shipped via Fed Ex Ground at a $5.99 flat rate with the 48 contiguos US |
| * Customers who want to expedite service will pay actual costs for those services. |
| * PO Box, APO, Alaska, Hawaii, Puerto Rico and US territories are shipped via Parcel Post at a $5.99 flat rate |
| * All Canada orders are shipped via Fed Ex Ground at a $30 flat rate for Canada Customers. |
| * All International orders are shipped via Fed Ex Worldwide Express at a $30 flat rate for International Customers. |
| * Shipping charges and terms are subject to change without notice. |
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| RETURN PRODUCT INFORMATION |
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| * If you are not satisfied with your purchase, please return it with a copy of your invoice or packing list for a full exchange or refund. |
| * Please instruct us whether you would like to exchange the product or have us credit your account. |
| * Returns must be made within 30 days of purchase. |
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| * Shipping cost for returns are at customer's expense. |
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| DAMAGED PRODUCT INFORMATION |
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| * If your shipment arrives damaged, please contact us immediately. We will have the carrier inspect and pick up the package for replacement. |
| * Shipping cost for damaged product will be covered by the carrier or Olympic Mountain Products. |
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| CONTACT INFORMATION |
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| Olympic Mountain Products |
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| 8655 S. 208th St |
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| Kent, WA 98031 |
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| onlinestore@omplabs.com |
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| 800-937-2545 |
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